物流政策

*Coronavirus Update*

Due to UK lockdown regulations, we have limited staff working at the Van Gogh House. We still aim to post orders nex working day, but please be uderstanding if there is a delay.

Do let us know if there is a particular urgency to the order via the 'notes' at checkout. We will do our best to help. 

 

Shipping

Due to the operational hours of the house, we ship orders from Monday to Friday. Orders are sent out the next working day via UK Royal Mail.

* For the shipping details of our limited editions, see the specific price in item description.

UK

  • Orders under £10 - Royal Mail 2nd Class costs £2.18
  • Orders under £50 - Royal Mail 2nd Class costs £3.95
  • Orders over £50 - Royal Mail Special Delivery costs £7.50

 

Europe & rest of world (including USA)

  • Orders Royal Mail International Tracked & Signed - shipping price calculated at checkout

 

Customers from outside the UK

If your order is to be delivered outside the United Kingdom, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.


Packaging

All effort has been made to choose sustainable packaging options. We re-use as much packaging as possible and choose recyclable options where we can.
If you have any questions, please contact info@vangoghhouse.co.uk

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